Time Stamps:
03:36 Curiosity, signaling, fear, validation in decision making.
08:29 Complex deals require discovery sessions and validations, involving different people. Executives' interest lies in how our solution will affect business metrics, such as manufacturing, defect reduction, throughput, and margins. Technical level analysis considers ease of use. Additionally, we compare the alternative perspectives of a CTO and an ops manager.
10:05 Advise on customer decision process and criteria.
13:35 Sales methodologies take you halfway, then lead.
00:00 Introduction to Strategic Negotiation Series
00:18 Recap: From Tactics to Strategy
00:38 Have you thought about the risks and processes involved in designing, building, installing, improving, and maintaining your own system?
03:43 Understanding and Influencing Customer Alternatives
05:28 Shifting Focus from Price to Comprehensive Solutions
09:35 Framing Negotiation as Advisory Calls
11:58 How is this process different from using a sales process like challenger sale?
15:03 Maintaining Value-Based Discussions
15:44 Preview: Creating Value in Negotiations
